All systems operational
Last incident 1 month agoMigration of VPN servers in Miami & Chicago
Jan 24, 11:00 UTC
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Resolved after 13 hours
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Affected: Miami, Chicago
The VPN servers in Miami & Chicago will be migrated to a new data center on January 24th. The migration takes place to improve connectivity and stability for customers.
The downtime will however last multiple hours will the technicians derack the equipment from the current data centers owned by QuadraNet, and then drive and rack the equipment in the new data centers owned by Datapacket.
Furthermore, it will lead to entirely new IP spans. All Public IPv4 customers in these data centers will be assigned new IP addresses. Customers using WireGuard for their Public IPv4 will need to download a new configuration file after the maintenance has been completed in order to connect.
The downtime will however last multiple hours will the technicians derack the equipment from the current data centers owned by QuadraNet, and then drive and rack the equipment in the new data centers owned by Datapacket.
Furthermore, it will lead to entirely new IP spans. All Public IPv4 customers in these data centers will be assigned new IP addresses. Customers using WireGuard for their Public IPv4 will need to download a new configuration file after the maintenance has been completed in order to connect.
Incident's timeline
Chicago migration complete
Jan 25, 00:10 UTC
The migration of data center in Chicago has been completed.
Miami migration complete
Jan 24, 16:20 UTC
The migration of data center in Miami has been completed. Chicago will be initiated in a few hours.
Started
Jan 24, 11:00 UTC
Maintenance period has started.
Last update: 2024-12-23 10:15:02